Account Settings - Notifications
About Notifications
Apply your Authority’s preferences for automatic email notifications for certain actions/milestones on all applications. A blind copy of the email (forwarding email) will be sent to the nominated address each time that action is undertaken.
Example:
When a 'Information request response' is published, the assessment manager and collaborators on the assessment team will be sent an email notification as per the Emails configuration table.
If an email is listed in Account Settings - Notifications under 'Information request response is published’ the listed email will receive an email for each assessment manager and collaborator invited on the application/assessment team.
If an application has 1 assessment manager and 3 collaborators on the team ('Active' or ‘Pending'), and an ‘Information request response’ is published by the Applicant (Application manager). The email in Account Settings will be sent 4 emails, 1 for the assessment manager and 1 for each collaborator.
See Emails for more information on the system's automatic email configurations.
Instructions
To add or update the automated email notification preferences:
Click on the user icon in the top toolbar within the application, on the top right (next to the Help Centre button).
Select Account settings in the drop-down menu.
Click on the Notifications tab and add an email address next to the action.
Select Save and Proceed to save preferences.
Only 1 forwarding email address may be entered for each action.
Preferences for automated email notifications
Action | Description | Base configuration recipient (see Emails) | Authority PDF Notice type in email |
|---|---|---|---|
Application lodged | Email is sent to a user when an application is lodged from preparation. | Applicant ‘Application manager’ | N/A |
Confirmation notice is published | Email is sent to a user when a confirmation notice is created. | Applicant ‘Application manager’ | Confirmation notice |
Action notice is published | Email is sent to a user when an action notice is created. | Applicant ‘Application manager’ | Action notice |
Action notice response notice is published | Email is sent to a user when an Action Notice is responded to. | Applicant ‘Application manager’ Authority ‘Reviewer’ | N/A |
Notice of no information request is published | Email is sent to a user when no Information Request is issued. | Applicant ‘Application manager’ | Notice of no information request |
Information request is published | Email is sent to a user when an Information Request is created. | Applicant ‘Application manager’ | Infromation request |
Information request response is published | Email is sent to a user when an Information Request is responded to. | Applicant ‘Application manager’ Authority ‘Collaborator’ | N/A |
Further advice is published | Email is sent to a user when a further advice is created. | Applicant ‘Application manager’ | Further advice |
Further advice response is published | Email is sent to a user when a further advice is responded to. | Authority ‘Assessment manager’ | N/A |
Application placed on hold | Email is sent to a user when an application is placed on hold | Authority ‘Assessment manager' Authority ‘Reviewer’ | N/A |
Changed application is published | Email is sent to a user when a change is published. | Authority ‘Assessment manager’ Authority ‘Reviewer’ | N/A |
Manual status change | Email is sent to a user when an application status is changed manually | Applicant 'Application manager' | N/A |
Decision notice is published | Email is sent to a user when a Decision Notice is created. | Applicant ‘Application manager’ | Decision notice & Conditions |
Where Supervisor Review is applicable | |||
Coordinator review required | Email is sent to a coordinator to notify them that they must review an application. | Authority ‘Coordinator’ | N/A |
Coordinator review complete - no change required | Email is sent to a user when the coordinator has completed a review of the application. | Authority ‘Assessment manager’ or ‘Admin' (depending on author of document) | N/A |
Coordinator review complete - changes required | Email is sent to a user when the coordinator has completed a review of the application and the user must make some edits. | Authority ‘Assessment manager’ or ‘Admin' (depending on author of document) | N/A |
Who has access to notifications in account settings?
Learn more about user permissions here: